Operator and contact
Owner: Grizelondhep Ltd
Domain: grizelondhep.world
Address: 501 Wairakei Road, Burnside, Christchurch 8053, New Zealand
Phone: +6435952378
Email: ask@grizelondhep.world
Privacy Policy
Applicable framework
This policy reflects the New Zealand Privacy Act 2020 and is structured in line with internationally recognised privacy standards, including GDPR-compatible rights language for global visitors.
Information we collect
We may collect name, email, enquiry message, cookie preferences, website usage logs, and security event records when you interact with our site.
Why we process data
We process personal information to respond to enquiries, provide customer support, improve website performance, prevent misuse, and meet legal obligations.
Retention
Enquiry data is generally retained for up to 24 months from last contact, technical logs for up to 12 months, and records required by law for legally mandated periods.
Your rights
You may request access to personal data, ask for correction, request deletion where legally available, object to certain processing, and withdraw consent for optional processing.
Cross-border handling and security
Where service providers outside New Zealand are used, we apply contractual and technical safeguards. Security measures include HTTPS transport, role-based access, and data minimisation practices.
Complaints and regulator contact
If you believe your privacy rights have been breached, contact us first at ask@grizelondhep.world. You may also lodge a complaint with the Office of the Privacy Commissioner in New Zealand.